Course: Certified Operational Excellence Manager (COEM)

Course Duration: 40 hrs

Course Objectives

Certification from QHI is considered a mark of quality excellence in many industries. It helps you advance your career, and boosts your organization’s bottom line through your mastery of quality skills. Becoming certified as a Manager of Operational Excellence confirms your commitment to quality and the positive impact it will have on your organization.

The Certified Manager of Operational Excellence should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.

The Certified Operational Excellence Manager (COEM) leads and champions process improvement initiatives—that can have regional or global focus—in various service and industrial settings. COEM facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

Experience:

Candidates must have 10 years of on the job experience in one or more of the areas of the Certified Manager of Quality/Organizational Excellence Body of Knowledge.

If you've been certified as a Internal quality auditor, Lead Auditor, Six Sigma Green Belt, Six Sigma Black Belt, Lean Expert or quality engineer, experience used to qualify for certification in these fields applies to certification as a manager of quality/organizational excellence, can be minimized.

Education:

Candidates who have completed a degree from a college, university will have part of the 10-year experience requirement waived, as follows (only one of these waivers may be claimed):

• Diploma from a technical institute / college — one year will be waived
• Associate degree — two years waived
• Bachelor's degree — four years waived
• Master's or doctorate — five years waived

Who Should Attend?

Quality managers or individuals looking to achieve their QHI Certification in Certified  Operational Excellence Manager should attend this training.

Certification Exam

Each certification candidate is required to pass a written examination that consists of multiple choice questions measuring comprehension of the Body of Knowledge. The exam will be conducted online. It is only offered in English.

Pass Criteria:  > 60% marks

For candidates clearing the exam successfully certificate shall be issued by Quality HUB India, which is a registered organisation with GOI for consultancy, training and certification.

• Note: One extra opportunity will be given to unsuccessful candidates free of charge.