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Basics of Quality Management

Globally recognised and accredited Online Training and Certification course on 'Basics of Quality Management'


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Language: Hindi & English

Instructors: Aryan Viswakarma

Validity Period: 365 days

$108 25% OFF


Why this course?


Course: Basics of Quality Management

Course Duration: 25 hrs

Course Objectives

Identify ethical and unethical behavior in Quality Management. Apply various quality improvement techniques. Describe and apply the development and nature of quality control charts. Apply the basic concepts of statistics and probability to quality management and control.


There is no prerequisite for this program.

Who Should Attend?

Any fresher or any person willing to learn about the quality

Certification Exam

  • Each certification candidate is required to pass a written examination that consists of multiple-choice questions measuring comprehension of the Body of Knowledge.
  • The exam will be conducted online.
  • It is only offered in English.
  • The exam Should be taken within a year of the date of registration of the course.
  • *Taking an exam after one year will incur a fee*
  • After the certificate is issued, you must wait 30 days to get a hard copy of the Certificate.
  • For Sample Certificate Click Here

Pass Criteria:  > 60% marks

For candidates clearing the exam successfully certificate shall be issued by Quality HUB India, which is a registered organization with GOI for training and certification courses.

  • Note: One extra opportunity will be given to unsuccessful candidates free of charge.

Copying, Selling, or Harming videos-

  • We recommend that you do not share videos with your friends, as they may try to damage the videos, which will ultimately get you into trouble.
  • Hacking or causing harm to the videos in any way is a PUNISHABLE offense. You may only watch the videos for as long as they are still valid.
  • All of the videos are COPYRIGHTED.
  • Do not attempt to record the lectures in any other way. If you are caught unlawfully SELLING the lectures in full or in part, you will be forced to pay a large sum of money as compensation and face a slew of other legal consequences.

PS: Please contact us at +91-8094078781 or drop a mail at / if you notice any unlawful activity taking place in the name of Quality Hub India.

Format, Pdf, E-books, Templates availability:

All supporting format, Pdf, E-books, Templates as per the course requirement and within the scope, has been uploaded in the portal in the course section and downloadable.

No additional documents, formats, templates, etc shall be provided by QHI.

Policy on Cancellation and Refunds

  • The course to which you have subscribed cannot be replaced with another course.
  • It is not possible to cancel a course once it has been purchased.
  • There are no refunds for fees.
  • Courses are not transferrable.
  • Course Extension is possible. (How to seek a course extension, details are listed below)

For Technical Support-

Contact us at +91-8094078781 / 8824314500 or drop a mail at /

*Prices may change at any time without prior notice.


  • STEP 1 - Select the validity period for a course extension.
  • STEP 2 - Pay and Share screenshot on Mail:


You can also pay by scanning a QR code. Kindly share screenshot on mail at with full details after payment (Name, Email id, Contact No. and Course Name)

Course Curriculum

Welcome and Study Instruction
Welcome and Study Instruction
QHI ISO9001 & ISO14001 Certification + Candidate Certificate verification on QHI portal
Quality HUB India is now IAO Accredited Institution
Quality HUB India "THE BEST Online Learning Platform of 2022" award by Business Connect Magazine
What is Quality - Introduction and Evolution
Introduction (P1)-What is Quality? , Definition of Quality, What is Assurance and What is Quality Assurance
What is Quality Control? Understand difference between QA VS QC -(P2)
Do we need Quality Control (P3)
Real Life Scenario of QA and QC-P4
Management and Transition of Quality
Transition of Quality (P1)
Why Quality appreciated(P2)
Management and PDCA Cycle of Management-(P3)
Management Cycle and Taylor Cycle(P4)
Instrument and Gauges
Introduction to Vernier Caliper and Micrometer (Hindi)
10 Key difference in 'Vernier Caliper' and 'Micrometer' (Hindi)
Similarities Vernier and Micrometer (Hindi)
Different Types of Micrometer and its usage (Hindi)
Least count of Instrument
Range of Instrument
Least Count VS Accuracy
What is Zero Error in Vernier Caliper?
Least Count Vs Precision
New Technology in Measurement
GO-NOGO Gauge(Hindi)
Inspection Types
Introduction to Inspection and Stages of Inspection (Hindi)
Inspection and Types of Inspection (Hindi)
Incoming Inspection (Hindi)
In process Inspection (Hindi)
Final Inspection (Hindi)
Layout Inspection (Hindi)
Dock Audit (Hindi)
Basics of Quality Management
Calibration - Introduction to Calibration (Hindi)
Calibration - Basic requirement for Calibration & Environment (Hindi)
Continuous Vs Continual Improvement (Hindi)
Critical to Quality(CTQ) VS Critical to Process (CTP) VS Critical to Customer (CTC) (Hindi)
Cost of Quality (COQ) and its elements (Hindi)
Difference between OEM and Tiers (Tier 1, Tier 2 & Tier 3) (Hindi)
Level of Documents (Hindi)
Customer Satisfaction VS Customer Delight (Hindi)
Concept of Firewall and its Stages (Hindi)
Approach for Improvement (Hindi)
Product Vs Process Characteristics (Hindi)
Basic Problem Solving Tools & Methods
Gantt Chart (A Very Important Project Management Tool) V1
5W and 1 H (V1) - A Perfect approach to define a problem
POKAYOKE (Mistake Proofing)
Plan-Do-Check-Act (PDCA) Method with Case Study
Gurus of Quality Revolution
Quality Guru_Deming_new_Final
Know the Guru -Juran_V1
- PhilipQuality Guru B. Crosby
Quality Guru - Masaaki Imai
Quality Guru - Joseph M. Juran (V1)
Audits and Its Types
Process Audit VS Product Audit
Manufacturing Process Audit - Standard Requirement , Auditor Competency, Details with format
What an Audit is and Types of Audit? (Hindi). ऑडिट क्या है और कितने तरह के होते है (हिंदी में सीखे)|
Layered Process Audit (LPA)
Standard Operating Procedure (SOP)
(P1.1)What is SOP? Introduction (Hindi)
(P1.2) Why do we need SOP (Hindi)
(P2) Steps for writing SOP (Hindi)
(P3) SOP Content and Sample SOP (Hindi)
Quality Structure,Responsibility, Authority & Competency
QA Organogram_Final
Head QA Res and Authority
Basic Quality Documents
(P1)-Basic Documents Intro (Levels of Documents)
(P2)-Basic Documents (Quality Manual)
(P3)-Basic Documents (Quality Policy)
(P4)- Basic Documents (Failure Mode and Effects Analysis)
(P5)-Standard Operating Procedure(SOP)
(P6)- One Point Lesson(One Point Lesson-OPL)
(P7)-Basic Quality Documents (Cyclic Check Sheet)
(P8)-Basic Quality Documents (Work Instruction -WI)
Quality Management System -ISO9001
QMS (ISO9001) - Introduction, Difference in clauses ISO9001 2008 vs 2015, 7QM Principles & Risk based Thinking
QMS (ISO9001) - Clause 4.0 to 7.0 (P2)- Quality Management System and its processes, Leadership and Commitment
QMS (ISO9001) - Clause 8.0 to 10.0 (P3)- Operation, Performance Evaluation and Improvement
Engineering Drawing
Geometric Dimensioning and Tolerance (GD & T) - Introduction (Hindi)
Types of Projections in Engineering Drawing(Hindi)
Reading Engineering Drawing (Hindi)
Hole and Shaft Basis System (Hindi)
Mechanical Properties & Testing
(P1) Mechanical Properties of Material (Hindi)
(P2) Mechanical Properties of Material (Hindi)
Destructive Test (DT) VS Non-Destructive Test(NDT)- Hindi
Destructive Test (Chisel and Peel) Hindi
Non Conformity Handling
Different NC Terms and its definitions
Difference between Rework and Repair (new)
Deviation Management
Rework Work Instruction
Skill Matrix System
Introduction to "Skill Matrix" . Need, Benefits , Method and Criteria(Hindi)
Case Study(Skill Matrix)-Production and QA (Hindi)
Industry Best Practices
TQM Principle and Approaches
Kaizen & Types of Waste
What is 5S (Learn all the 5 steps of this methodology)?
Inspection Table Standardization at Firewall
Analysis and Case Study
Red Bin Analysis (V1)
Case Study - 7 Quality Control Tool Project
QA MIS - Template & Content
4 M matrix Analysis - Case Study
Quality Analysis - Forging Case Study(P1)
Quality Analysis - Forging Case Study(P2)
E-Book: Zero Quality Control_ Source In - Shigeo Shingo
E-Book: Acceptance Sampling in Quality Control
E-Book: Quality Management Principles
Why-Why Analysis (Format)
Pareto Chart (Format)
Histogram (Format)
Gantt Chart (Template)
Fish Bone Diagram (Template)
Brainstorming (Format)
Pareto Chart
Scatter Plot
Practice Test (Basics of QM)
Practice Test -Basics of QM
Recommended Next Courses for Carrier Growth:
Confirmation for Final Test
Registration Form

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