7 QC (Quality Control) and 7M (Management) Tools online training Course in English
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Problem Solving Tools (7QC+7M) and Root Cause Analysis (English)

Globally recognized and accredited Online Training and Certification course on Problem Solving Tools (7QC+7M) & Root Cause Analysis

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Language: English

Instructors: Aryan Viswakarma

Validity Period: 365 days

$170 50% OFF


Why this course?


Course: Problem Solving Tools (7QC,7M & Root Cause Analysis)

Course Duration: 12 hrs


The need to meet and exceed customer expectations in a cost-competitive environment makes the correct usage of the 7 QC (Quality Control) and 7M (Management) Tools imperative today for a unified and systematic approach to team problem-solving. The tools help to develop and sustain a strong customer focus and improve all processes by identifying rejects, determining causes, suggesting improvements, and establishing traceability of each process. The 7 QC tools are fundamental for Continuous Improvement.

This course will show the participants the basics of teamwork and problem-solving how the 7 QC Tools are used in problem-solving and a step-by-step approach to proper root cause analysis with examples.

Course Objectives

  • Comprehensive Understanding: Provide participants with a thorough understanding of the seven basic tools of quality control, including their purpose, application, and benefits.
  • Tool Proficiency: Equip participants with the necessary knowledge and skills to effectively utilize each of the seven tools in practical quality control scenarios.
  • Practical Application: Enable participants to apply the tools to real-world situations within their organization, empowering them to identify and address quality issues, improve processes, and enhance overall performance.
  • Problem-Solving Skills: Develop participants' problem-solving abilities by teaching them how to analyze data, identify trends and patterns, and make informed decisions using the appropriate quality control tool.
  • Integration and Collaboration: Emphasize the importance of integrating the seven tools of quality control with other quality management techniques and fostering collaboration within cross-functional teams to achieve optimal results.


There are no prerequisites for this course.

Who Should Attend?

  • All personnel/team members directly involved in continuous improvement/quality improvement initiatives from both the manufacturing and service (including banking and finance, logistics, healthcare, government, and public service) sectors
  • All working professionals (apply to all levels and veridical of all industries)
  • Anybody eager to learn and enhance his knowledge in this domain
  • Students

Certification Exam

  • Each certification candidate is required to pass a written examination that consists of multiple choice and/or descriptive questions measuring comprehension of the Body of Knowledge.
  • The exam will be conducted online.
  • It is only offered in English.
  • Learners need to appear for the final test within 12 months of purchasing the course. Course access will remain till the access period as per the applicability
  • Learners can clear their doubts arising during the study within 01 years from the date of purchasing the course
  • *Taking an exam after one year will incur a fee*
  • For Sample Certificate Click Here

Pass Criteria:  > 60% marks

Certificate Program- Please note that only E-Certificates will be issued in this course. No hard copy will be mailed to your address.

Note: For candidates clearing the exam successfully, the certificate shall be issued by Quality HUB India, which is a registered organization with GOI for training and certification courses.

Require a hard copy of the certificate?

As per company policy, a course below Rs.2000 (INR) will be provided with an E Certificate only. In case the learner requires a hard copy, need to follow the below steps:

Step 1: Use this link https://imjo.in/PGxjdk  to pay INR 500/- as certificate printing, packaging, and courier charges:

Note: Send a request for a hard copy certificate via email to qhi2017@gmail.com. Mention Course Name and a screenshot of payment]. This is applicable to dispatch within India only. Outside India, the actual cost of dispatches shall apply.

Step 2: Fill Candidate Registration Form attached in your Course Content Section and submit it in the QHI Portal with a complete postal address and payment ID of INR 500/-

Step 3:  You must wait 30 days to get a hard copy of the Certificate.

Copying, Selling, or Harming videos-

  • We recommend that you do not share videos with your friends, as they may try to damage the videos, which will ultimately get you into trouble.
  • Hacking or causing harm to the videos in any way is a PUNISHABLE offense. You may only watch the videos for as long as they are still valid.
  • All of the videos are COPYRIGHTED.
  • Do not attempt to record the lectures in any other way. If you are caught unlawfully SELLING the lectures in full or in part, you will be forced to pay a large sum of money as compensation and face a slew of other legal consequences.

PS: Please contact us at +91-8094078781 or drop a mail at info@qualityhubindia.com /qhi2017@gmail.com if you notice any unlawful activity taking place in the name of Quality Hub India.

Format, PDF, E-books, Templates availability:

All supporting format, PDFs, E-books, and Templates as per the course requirement and within the scope, has been uploaded in the portal in the course section and are downloadable.

No additional documents, formats, templates, etc. shall be provided by QHI.

Policy on Cancellation and Refunds

  • The course to which you have subscribed cannot be replaced with another course.
  • It is not possible to cancel a course once it has been purchased.
  • There are no refunds for fees.
  • Courses are not transferrable.
  • Course Extension is possible. (How to seek a course extension, details are listed below)

For Technical Support-

Contact us at +91-8094078781 or drop a mail at qhi2017@gmail.com

*Prices may change at any time without prior notice.


  • STEP 1 - Select the validity period for a course extension.
  • STEP 2 - Pay and Share screenshot on Mail: qhi2017@gmail.com


You can also pay by scanning a QR code. Kindly share a screenshot on mail at qhi2017@gmail.com with full details after payment (Name, Email id, Contact No. and Course Name)

Benefits of Doing Courses from Quality HUB India™

  • Expert instruction: Quality HUB India has a team of experienced trainers and consultants who have extensive knowledge and practical experience in their respective fields.
  • Relevant and up-to-date content: Quality HUB India courses are designed to be practical and relevant, and they are updated regularly to reflect the latest best practices and industry standards.
  • Industry recognition: Quality HUB India courses are recognized by various organizations and institutions in the industry, which can enhance your credibility and help you to stand out in the job market.
  • Online Weekly Live Doubt Clearing Session: Interact with the faculty online every week and clarify your doubts arising during the learning for one full year from the date of purchasing the course.
  • Networking opportunities: Quality HUB India courses provide opportunities for attendees to network with professionals from different industries and backgrounds, which can help you build valuable relationships and expand your knowledge.
  • Flexible learning options: Quality HUB India offers both online and classroom-based courses, which provides flexibility for busy professionals and allows you to choose the learning option that best fits your schedule and preferences.
  • Affordable pricing: Quality HUB India courses are priced affordably, making them accessible to individuals and organizations of all sizes and budgets.

Awards & Recognitions

  • “Indian Achiever’s Award 2021-22” by Indian Achiever’s Forum
  • ‘THE 2022 Global Education Award’ by Xel Research & Journey Magazine
  • “Top 10 Manufacturing Consultant 2022” by Industry Outlook Magazine
  • “THE BEST Learning Platform of 2022” by Business Connect Magazine

Accreditations & Certifications

  • The Council for Six Sigma Certification (CSSC) – USA
  • International Quality Federation (IQF) – USA
  • International Accreditation Organisation (IAO) – USA
  • ISO 9001:2015 – Quality Management System
  • ISO 14001:2015 – Environment Management System
  • ISO 29990:2010 – Learning Services for Non-Formal Education & Training

Course Curriculum

Welcome and Study Instruction (English)
Intro to Quality HUB India
Course Instructions & Study Guidelines(English)
Mr. Aryan Viswakarma (Founder CEO QHI & NAPL) Introduction (English)
QHI Awards and Recognitions (English)
Important Instructions For Learner
Section 1 : Introduction to Problem Solving Tools
Introduction to 7 Quality Control Tools-(ENGLISH)
Difference between 7 QC Tools and 7 Management Tools -(ENGLISH)
Why to use 7QCTools ? (ENGLISH)
7QC-Deming Chain - (ENGLISH)
6 Problem Solving Steps-(ENGLISH)
Application of Problem Solving Tools -(ENGLISH)
Section 2 : 7 Basic Quality Control Tools
Fishbone Diagram or Cause-Effect Diagram - (ENGLISH)
Fishbone Diagram 'Case Study'- (ENGLISH)
Pareto Chart or Pareto Diagram- A Prioritization Tool - ENGLISH
Pareto Chart (Case Study) - (ENGLISH)
What is Weighted Pareto and how to use this?- (ENGLISH)
How to Make Weighted Pareto in Excel (English)
Flow Chart Method - English
Flow Chart(Case Study)-V1-(ENGLISH)
Histogram -Data Distribution Tool - (ENGLISH)
Histogram Case Study and Benefits-(ENGLISH)
Histogram Guidelines-Bin and Bin Width (English)
Check Sheet (with case study)-(ENGLISH)
Graphs and Charts-(ENGLISH)
Concentration Diagram with Case 3 Study-(ENGLISH)
Scatter Plot-(ENGLISH)
Control Chart and its types -(ENGLISH)
Stratification Tools with Case Studies -(English)
7QC Tool- Sequence-(ENGLISH)
Section 3 : Root Cause Analysis (RCA)
RCA through 5Why with 3 case study -(ENGLISH)
5 Why for "Occurrence" and "Detection" Level (ENGLISH)
Section 4: How to use Tools in Microsoft Excel Sheet
Create 'Pareto Chart' in Excel(ENGLISH)
Create X Y 'Scatter Plot' in Excel Sheet (ENGLISH)
Create Control Charts (X-Bar & R Chart) in Excel (ENGLISH)
Scatter Plot (Excel-2 case study)- (ENGLISH)
Section 5 : Minitab Case Study
HIstogram(Fit)-Minitab-09 min-(ENGLISH)
Scatter Plot(Minitab)-08 min- (ENGLISH)
X-Bar and R-Chart(Excel) Case study-(ENGLISH)
Individual Moving Range (IMR) Chart(Minitab Case Study)- (ENGLISH)
Create "Pareto chart" in "Minitab" ( 2 Case Study)
Section 6 : 7 New Management Tools
Intro to 7M Tools-(ENGLISH)
Affinity Diagram (K J Method)-(ENGLISH)
Affinity Diagram (Case Study)-(ENGLISH)
Interrelationship Diagram-(ENGLISH)
Inter. Diagram(Case Study)-(ENGLISH)
Matrix Diagram-(ENGLISH)
Matrix Diagram- Case Studies-(ENGLISH)
Prioritization matrix-(ENGLISH)
Prioritization Matrix- Case Study-(ENGLISH)
7M-Tree Diagram-(ENGLISH)
Process Decision Program Chart (PDPC Diagram) -English
Process Decision Program Chart (PDPC Diagram) Case Study -English
Section 7 : Practice Test
Problem Solving Tools (7QC + 7M) & RCA - Practice Test
Related Articles / Blogs from Quality HUB India
Section 8: E-books, pdf file
Root Cause Analysis (pdf) study material
7 QC Problem Solving Tool
QC Problem Solving Approach(1)
QC Problem Solving Part II
QC Problem Solving Part III
Section 09: Formats
Brainstorming (Format)
Fish Bone Diagram (Template)
Gantt Chart (Template)
Histogram (Format)
Pareto Chart (Format)
Why-Why Analysis (Format)
Recommended Next Courses for Career Growth:
Related Articles / Blogs for Study
Confirmation for Final Test
Learner Registration Form
Other Resources : Youtube Content
Problem Solving Tools (7QC) Interview Questions and Answers | 7 QC Tools | P1
Problem Solving Tools (7QC) Interview Questions and Answers | 7 QC Tools | P2
Interview Questions & Answers for “Quality Engineers” | Interview Preparation |

How to Use

After successful purchase, this item would be added to your courses.You can access your courses in the following ways :

  • From the computer, you can access your courses after successful login
  • For other devices, you can access your library using this web app through browser of your device.


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