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Globally recognized and accredited Online Training and Certification course on Certified Operational Excellence Manager (COEM)
5.0 (786 ratings)
Language: Hindi & English
Instructors: Dr. Aryan Viswakarma
Validity Period: 365 days
Why this course?
Course: Certified Operational Excellence Manager (COEM)
Course Duration: 40 hrs
Course Objectives
Certification from QHI is considered a mark of quality excellence in many industries. It helps you advance your career and boosts your organization’s bottom line through your mastery of quality skills. Becoming certified as a Manager of Operational Excellence confirms your commitment to quality and the positive impact it will have on your organization.
The Certified Manager of Operational Excellence should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.
The Certified Operational Excellence Manager (COEM) leads and champions process improvement initiatives—that can have regional or global focus—in various service and industrial settings. COEM facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
Experience:
Candidates must have 10 years of on-the-job experience in one or more of the areas of Quality, Operation, Production, Maintenance, etc.
If you've been certified as an Internal quality auditor, Lead Auditor, Six Sigma Green Belt, Six Sigma Black Belt, Lean Expert, or quality engineer, experience used to qualify for certification in these fields applies to certification as a manager of operational excellence and can be minimized.
Education:
Candidates who have completed a degree from a college, the university will have part of the 10-year experience requirement waived, as follows (only one of these waivers may be claimed):
Who Should Attend?
Quality managers or individuals looking to achieve their QHI Certification in Certified Operational Excellence Manager should attend this training.
Certification Exam
Pass Criteria: > 60% marks
For candidates clearing the exam successfully certificate shall be issued by Quality HUB India, which is a registered organization with GOI for consultancy, training, and certification.
Copying, Selling, or Harming videos-
PS: Please contact us at +91-8094078781 or drop a mail at info@qualityhubindia.com /qhi2017@gmail.com if you notice any unlawful activity taking place in the name of Quality Hub India.
Format, PDF, E-books, Templates availability:
All supporting format, PDFs, E-books, and Templates as per the course requirement and within the scope, has been uploaded in the portal in the course section and downloadable.
No additional documents, formats, templates, etc. shall be provided by QHI.
Policy on Cancellation and Refunds
For Technical Support-
Contact us at +91-8094078781 / 8824314500 or drop a mail at info@qualityhubindia.com /qhi2017@gmail.com
*Prices may change at any time without prior notice.
REQUEST TO COURSE VALIDITY EXTENSION
You can also pay by scanning a QR code. Kindly share a screenshot by mail at qhi2017@gmail.com with full details after payment (Name, Email id, Contact No. and Course Name)
Benefits of Doing Courses from Quality HUB India™
Awards & Recognitions
Accreditations & Certifications
· Operational Excellence VS Continuous Improvement
· Principles of Operational Excellence
· Importance of Operational Excellence
· Examples of Operational Excellence
· How to set Operational Excellence Goals
· Operational Excellence KPI and Metrics
· Operational Excellence Best Practice
· Introduction to Operational Excellence, Benefits, and a sample Structure
Leadership and Organization Structure
· Leadership Challenges
· Organisation Structure and Types of Org. Structure
Conflict Management
· Conflict Management reason, symptoms, definition, and meaning
· Types of Conflict and its management
Change Management & Market Analysis
· Change Management
· Market Analysis and competitor Analysis
· Business Environment Analysis
· Internal Capability Analysis
Communication
· Communication & Types of Communication
· Questioning Techniques, Open and close-ended questions
· Interpersonal Skills
· Communication in the Global scenario
Empowerment
· Introduction to Empowerment
Knowledge Management
· Introduction to Knowledge Management
Management Skills & Interdependence of Functions
· Management Skills and Importance of TQM
· Levels of Management
· Principle of Management (Planning, Organizing, Scheduling, Directing, Controlling)
· Interdependence of Functions
Organisation Performance Measurement
· Org. Performance Measure (Designing PM, CSF & Balanced Score Card)
· Org. Performance measure (Resources, Monitoring and important Factors)
· SWOT Analysis - Explained with examples
Team Building
· Team Building Technique
· Team Roles and Resp.
· Team Performance and Evaluation
Negotiation Skill
· Introduction to Negotiation
· Roles and resp. of Negotiator
· Process steps to negotiation
Risk Management & Resource Management
· Risk Management, How to Respond and PDCA approach to Risk Mgt
· Risk Management - Computing Potential Loss and taking action
· Resource Allocation and Utilization
Problem Solving Tools & Techniques
· 7 Quality Control Tool complete
· 8 Management and Problem-Solving Tool
· Introduction to Theory of Constraint (TOC)
· Gantt Chart (A Very Important Project Management Tool) V1
· Failure Mode and Effects Analysis (FMEA)
· Plan-Do-Check-Act (PDCA) Method with Case Study
· Why SDCA needed before PDCA?
Strategic Planning
· Strategic Planning – Introduction
· Strategic Planning - Development of Plan
· Strategic Plan (Phases of Strategic Plan and Hosin Planning)
· Strategic Planning - Guiding Principle and Mission
Organisation Management Style
· Management Style (Six Type of Management Style)
· 4th Generation Management + Joiner Triangle
Introduction to Quality Gurus
Quality Guru - Edward Deming
Quality Guru - Philip B. Crosby
Quality Guru - Masaaki Imai
Quality Guru - Joseph M. Juran
Stages of Team development
· Stages of Team Development
Best Practices and System for Operational Excellence (OpEx)
· Total Quality Management (TQM)
· World Class Manufacturing (WCM) System
· Total Productive Maintenance (TPM)
· Office TPM and Concept of PQCDSM
Operational Excellence Methodologies
· Operational Excellence Methodology 01 (Lean Management)
· Operational Excellence Methodology 02 (Six Sigma)
· Operational Excellence Methodology 03 (Kaizen Method)
Lean Management Tools for OpEx
· 5S –Introduction
· Kaizen & Types of Waste
· KAIZEN Job function (As perceived by Japanese Managers)
· POKAYOKE (Mistake Proofing)
· Single Minute Exchange of Dies (SMED)
· Just In Time (JIT) Concept and Case Study
Six Sigma for OpEx
· Introduction to Six Sigma
· Understand Differences in 16 categories -Lean Vs Six Sigma
· 5W and 1 H- A Perfect approach to define a problem
· SMART Goal Setting
· Six Sigma Team Formation, Team Management, Roles and Responsibilities, Different Phases of Six Sigma –Forming, Storming, Norming & Performing
· RACI Matrix (Responsibility Assignment Matrix)
Basics of Quality Management
· Differences in Project, Program, and Portfolio
· Continuous Vs Continual Improvement
· Critical to Quality (CTQ) VS Critical to Process (CTP) VS Critical to Customer (CTC)
· Red Bin Analysis
· Quality Month Celebration (QMC)
· QA MIS - Template & Content
· Operational Definition - Explained with example
· Calibration - Introduction to Calibration
· Calibration - Basic requirement for Calibration & Environment
· Cost of Quality (COQ) and its elements
· Product Vs Process Characteristics
Motivation Theory
· Motivation Theory - Friedrick Taylor
· Hawthorn Effect
· Maslow Hierarchy need
· McGregor-Theory X and Y
· Reward and Recognition - Importance and Benefits
Understanding System
· Process Audit VS Product Audit
· COP, MOP, and SOP - Types of Process and their importance
· Production Vs Productivity
· Difference between Rework and Repair
Process Control
· Statistical Process Control (SPC)
· Pre-Control Charts (PCC)
Responsibilities, Competency and JD of OpEx Manager
· Roles and Competencies Operational Excellence Manager
· Responsibilities of Operational Excellence Manager
· JD and Skills requirement for Operational Excellence Manager
Operational Excellence Implementation Strategy
· How to Achieve Operational Excellence
· Operational Excellence Implementation Plan
· Operational Excellence Challenges
· Overcoming Operational Excellence Challenges
Additional Resources
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