· What is Quality? Definition of Quality, what is Assurance and What is Quality Assurance

· What is Quality Control? Understand the difference between QA VS QC

· Do we need Quality Control?

· Real Life Scenario of QA and QC

Management and Transition of Quality

· Transition of Quality

· Why is Quality appreciated

· Management and PDCA Cycle of Management

· Management Cycle and Taylor Cycle

Instrument and Gauges

· Introduction to Vernier Caliper and Micrometer

· 10 Key differences between 'Vernier Caliper' and 'Micrometer'

· Similarities between Vernier and Micrometer

· Different Types of Micrometers and its usage

· Introduction to Least count of Instrument

· Introduction to the Range of Instrument

· Least Count VS Accuracy

· What is Zero Error in Vernier Caliper?

· Least Count Vs Precision

· New Technology in Measurement

· Introduction to GO-NOGO Gauge

· Difference between Calibration and Validation

Inspection Types

· Introduction to Inspection and Stages of Inspection

· Inspection and Types of Inspection

· Understand Incoming Inspection, In process Inspection & Final Inspection

· What is Layout Inspection?

· What is Dock Audit?

Basics of Quality Management

· Introduction to Calibration

· Basic requirement for Calibration & Environment

· Difference between Continuous Vs Continual Improvement

· Critical to Quality(CTQ) VS Critical to Process (CTP) VS Critical to Customer (CTC)

· Cost of Quality (COQ) and its elements

· Difference between OEM and Tiers

· Level of Documents

· Difference between Customer Satisfaction and Customer Delight

· Concept of Firewall and its Stages

· Approach for Improvement

· Difference between Product and Process Characteristics

· Total Quality Management (TQM) Vs Total Productive maintenance (TPM)

· What is 'PPM'? How to Calculate PPM. Conversion from % to PPM and Vice Versa

Basic Problem Solving Tools & Methods

· Gantt Chart (A Very Important Project Management Tool)

· 5W and 1 H - A Perfect approach to defining a problem

· Introduction to POKAYOKE (Mistake Proofing) Technique

· Plan-Do-Check-Act (PDCA) Method with Case Study

Gurus of Quality Revolution

· Quality Guru -Deming, Joseph M. Juran, Philip B. Crosby, Masaaki Imai

Audits and Its Types

· Process Audit VS Product Audit

· Manufacturing Process Audit - Standard Requirement, Auditor Competency, Details with a format

· What an Audit is and the Types of Audits?

· Layered Process Audit (LPA)

Basic Quality Documents

· Basic Documents Intro (Levels of Documents)

· Basic Documents (Quality Manual)

· Basic Documents (Quality Policy)

· Basic Documents (Failure Mode and Effects Analysis)

· Standard Operating Procedure (SOP)

· One Point Lesson (One Point Lesson-OPL)

· Basic Quality Documents (Cyclic Check Sheet)

· Basic Quality Documents (Work Instruction -WI)

· What is SOP? Why do we need SOP?

· Steps for writing SOP

· SOP Content and Sample SOP

Quality Structure, Responsibility, Authority, Competency & QMS

· QA Organogram structure

· Head QA Responsibility and Authority

· QMS (ISO9001) - Introduction, Difference in clauses ISO9001 2008 vs 2015, 7QM Principles & Risk-based Thinking

Stop the Line Concept

· Stop line concept- Introduction

· Stop line Concept-Benefits and How to Reduce

Engineering Drawing

· Geometric Dimensioning and Tolerance (GD & T) – Introduction

· Types of Projections in Engineering Drawing

· Reading Engineering Drawing

· Hole and Shaft Basis System

Mechanical Properties & Testing

· Mechanical Properties of Material

· Destructive Test (DT) VS Non-Destructive Test(NDT)

· Example of Destructive Test - Chisel and Peel test

Non Conformity Handling

· Different NC Terms and its definitions

· Difference between Rework and Repair

· Deviation Management

· Rework Work Instruction

Industry Best Practices

· TQM Principle and Approaches

· Kaizen & Types of Waste

· What is 5S (Learn all the 5 steps of this methodology)?

· Inspection Table Standardization at the Firewall

· Introduction to "Skill Matrix”. Need, Benefits, Method, and Criteria

· Case Study on Skill Matrix

Analysis and Case Study

· Red Bin Analysis system, benefits, and approach

· Case Study on 7 Quality Control Tool Project

· QA MIS - Template & Content

· 4 M matrix Analysis - Case Study

· Quality Analysis - Case Study

Additional Resources